smartraveller.gov.au - Department of Foreign Affairs and Trade
It's a must see destination.
It's a must see destination.
Through headquarters in Canberra and a network of overseas offices, the Department of Foreign Affairs and Trade (DFAT) provides assistance to Australians and Australian permanent residents overseas. The Consular Services Charter signifies our commitment to providing effective, prompt and courteous consular services delivered in an equitable way to all Australian citizens.
Our aim is to meet the needs of our consular clients and their families in Australia, to the maximum extent possible within international rules governing consular work.
This Charter was written in consultation with our clients and staff. DFAT monitors performance regularly under this Charter and reviews its provisions periodically. We welcome feedback on the Charter and our services.
